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Graphene Battery DOA
Redbull air ace
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2010/4/20 21:09
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Graphene Battery DOA.

Morning all, my new graphene battery arrived from Oz, lovely packaging and its as dead as a door knob and I mean nadda ! Anyone dealt with HK OZ customer support/warranty etc ? Not having much luck with batteries lately, treating em right but still losing a few way to early in their life.

Posted on: 2016/9/20 5:21
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Re: Graphene Battery DOA
Redbull air ace
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They'll probably ask you to send it back. Which is pointless.

Posted on: 2016/9/20 8:22
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Re: Graphene Battery DOA
Redbull air ace
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Do you have a battery checker? It's helpful if you can get a pic of the battery registering zero with the warranty sticker in focus if it has one.

Posted on: 2016/9/20 9:34
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Re: Graphene Battery DOA
3D master
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2010/12/6 21:00
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get as much in the way of video evidence as possible, take a vid of you testing it . Hk may want video proof. If you dont have any luck with the normal channels, try the link below : Rob has helped many get a refund\replacements
http://www.rcgroups.com/forums/showthread.php?t=2139842

Of course there is allways paypal as a last resort. If you make a Paypall claim, then HKing can no longer try & process a warranty. So use paypall as a lost resort

Posted on: 2016/9/21 20:48

Edited by steverob on 2016/9/21 20:50:00
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Re: Graphene Battery DOA
Redbull air ace
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Cheers all,

I have made a video and uploaded it to you tube, (Dropbox was a bit flakey) To be fair they are being very responsive so we will see.

Posted on: 2016/9/22 5:06
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Re: Graphene Battery DOA
Redbull air ace
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I Thought this should be updated, HK Oz replaced the battery after viewing the video, all good. Problem being the second one took a first charge then collapsed seconds into the first flight. After that it too was dead as a doorknob. I won't be buying Graphene batteries again, nice box though. I could not be bothered with the hassle of the video etc second time around.


Posted on: 1/2 6:25
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Re: Graphene Battery DOA
Redbull air ace
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Talking about batteries call me Scottish but is anyone else feeling the pinch with the price of these things lately ?

Airtoy on ali express look to be a bit more affordable, has anyone dealt with them ? I don't mind the wait

https://www.aliexpress.com/store/group ... =2114.12010608.0.0.VYNhyl


Posted on: 1/2 6:36
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Re: Graphene Battery DOA
Webmaster
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2009/3/26 23:40
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Probably all the special shipping required these days. However they are still not as bad as the DJI batteries. Purchased one and it cost near to $300.

The actual Lipo inside the unit is probably only about $50 worth but the little smartboard which is the brains behinds the "smart battery" is where they have you by the balls so to speak.

Posted on: 1/2 16:31
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